Support

Answers to the questions we hear most. Can't find yours? Email support@drivebudget.app and a person will reply, usually within one working day.

Account

How do I create an account?

Open DriveBudget and sign up with Apple, Google, or an email address. No card is needed to create an account or to try the app.

How do I delete my account?

In the app: Settings → Delete account. This is instant and permanent, and removes every vehicle and expense with it. See our data deletion page if you no longer have the app installed.

How do I change my email or password?

In the app: Settings → Account & security. You'll get a confirmation email at both the old and new address whenever your email changes, and a notice whenever your password does.

Subscription

How do I start or manage my subscription?

Subscriptions are billed by the Apple App Store or Google Play, not by us directly. Manage, change, or cancel yours in your Apple ID or Google Account subscription settings — DriveBudget links you straight there from Settings → Manage subscription.

How do I cancel?

Cancel any time in your Apple ID or Google Account settings, at least 24 hours before your renewal date to avoid being charged for the next period. Deleting the app does not cancel the subscription.

I resubscribed or got a new phone. Where did my data go?

Nothing was lost. Sign in with the same account and everything — every vehicle, every expense, every score — is exactly where you left it.

Can I get a refund?

Refunds are issued by Apple or Google, not by us, and we have no ability to process one on their behalf. Request one at reportaproblem.apple.com (App Store) or through Google Play's order history (Play Store).

Using the app

Do I need to link my bank account?

No. DriveBudget never asks for bank or card login. You log each cost yourself, which is what keeps the app free of banking permissions entirely.

Can I track more than one car?

Yes. Add every vehicle you own from your garage, and switch between them from the top of the Home screen. Each car keeps its own budget, expenses and score.

Can I change currency or distance units?

Yes, in Settings → Appearance & preferences. Every number in the app follows whatever you choose.

Privacy

See our full Privacy Policy for what we collect and why, or our data deletion page to remove your data without opening the app.

Still stuck?

Email support@drivebudget.app with your device and what happened, and we'll take it from there.